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Area Manager

Fam'Fries HQ

Job Type

Full Time

About the Role

Report to Operation Department.
● Define Sales Target of each assigned restaurant to ensure that all restaurants have clear target on a daily and monthly basis.
● Responsible at outlets sales performance & outlet costing (P&L) to present at monthly meeting.
● Responsible in managing and overseeing multiple outlet operations by ensure the standardise of all procedure and system are followed
● Responsible in recruiting potential candidate, train and develop team
● Verify and monitor the outlet's staff attendance relates to monthly payroll purposes
● To make sure outlet delivery device are on-at every time operation started
● Solve problems and provide proper direction to increase profits to the restaurants
● Maintain the highest level of Quality, Service, and Cleanliness. Q.S.C. standard by doing monthly checklist at all outlet.
● Handle customer complaints and ensure issues or problems have been completely solved
● Emergency outlet staff covering for any unexpected incident.
● Check and improve report quality and procedures.

Daily routine task only 4 hours at office to:
● Monitoring sales by compilation of all outlet daily sales report detail daily at
system to ensure sales goal target and expectations are achieved.
● Ensure effective daily front line operations (Outlet manpower, stocks and
other resources) and analysis all outlet usage for any variance by checking all
outlet closing report.


  • At least Diploma/Advanced/Higher/Graduate Diploma in any field.

  • Required language(s): Bahasa Malaysia, English

  • 3 - 5 years working experience in F&B, hospitality, and/or retail industry.

  • Energetic and result oriented.

  • Possess own transport and willing to travel.

  • Good coaching and managerial skills.

  • A team player with good leadership and interpersonal skills.

  • Articulate and able to communicate effectively across all functions and levels.

  • Able to adapt to organizational changes and able to work under pressure.

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